IT & TELECOMMUNICATIONS

IT & TELECOMMUNICATIONS:
AT THE CORE OF VERSACOM’S EXPERTISE

Information technology and telecommunications are two extraordinarily advanced and diversified fields of specialty. Communications in this sector present critical challenges that go far beyond technical translation, particularly owing to groundbreaking concepts and rapidly changing jargon, and time-to-market, data security and round-the-clock service needs. With considerable expertise in this mammoth domain, Versacom offers unlimited IT and telecom translation capacity, North America’s largest terminology centre to translate technical terms, and the rigorous confidentiality standards vital to such a fiercely competitive environment.

INTELLIGENT DEVICES

We’ve seen them all: smart devices hitting the market one after another, each striving to outdo their predecessors with their platforms, screens, features, apps, eye appeal and robustness. Our clients count on us to give each new product the allure it needs to stand out from the rest in a saturated consumer sphere.

CUSTOMER SERVICE AND SUPPORT

Supporting our client organizations’ front-line service teams, whose immense customer base demands ultra-rapid, uninterrupted service, our experts are poised to respond at all times. We stand by our clients through critical situations and we make it our mission to help prevent minor glitches from morphing into major crises.

TECHNOLOGICAL SHIFTS

Many of our IT and telecom experts have been charting the spectacular rise of technology for decades, experiencing, analyzing, understanding and communicating the trends that have so radically transformed everyday life. Digitization, mobility, integration, virtualization, mass availability: whatever the field, our experts are on top of the most minute technical, strategic and business development details.

THE EVOLVING REGULATORY FRAMEWORK

With industry regulation and deregulation subject to constant redefinition, Versacom has in-depth knowledge of all issues past and present, as well as regulatory body decisions. Our experts can attend important hearings and work in real time as key issues are being resolved and as new regulations are being hammered out.

CREDENTIALS
AND EXPERIENCE

Since its inception, Versacom has specialized in all fields and sub-fields of IT and telecommunications, becoming deeply familiar with their respective concepts and terminology to offer technical document translation services. Communicating this complexity to diverse audiences is our forte. Each client organization is assigned a dedicated team of specialized telecom or IT translators, some with degrees in engineering or computer science in addition to translation. Many Versacom experts are former employees of tech or telecom companies. Our teams have an intimate knowledge of the challenges, networks, products, services, regulatory environment and competitive landscape specific to these fields and their many offshoots.

The industry at a glance

Markets


  • Consumers
  • Government
  • Large corporations
  • SMEs
  • Students
  • Wholesale
  • Service providers

Fields


  • Applications
  • Cloud computing
  • Conferencing solutions
  • Consulting
  • Data services
  • Devices
  • Digital marketing
  • Equipment
  • Internet
  • Mobility services
  • Networks
  • Security
  • Software
  • Telephony
  • Television
  • Unified communications

Key issues


  • Automation
  • Competition
  • Convergence
  • Governance
  • Innovation
  • Mobility
  • Security
  • Regulations
  • Scalability
  • Virtualization

Content


  • Administrative
  • Advertising
  • Business
  • Creative
  • Financial
  • IT-related
  • Legal
  • Regulatory
  • Strategic
  • Technical
  • Ultra-technical

HAVE PRESSING TRANSLATION NEEDS IN IT OR TELECOM?

ACHIEVEMENTS FEW LANGUAGE PROVIDERS CAN MATCH

Versacom has completed hundreds of thousands of assignments in the IT and telecom sectors for Canadian and international private and public organizations. We keep abreast of industry changes through our professional development program and by working closely with our clients’ engineers, advisors, retailers, brand managers and product managers. No project or challenge is too big or too complex for us to take on.

Translating for the IT and telecom industries comes with its own set of challenges

Language

  • Complex and evolving  concepts/terminology
  • Multiple specialized fields
  • Compliance with reference documentation (and optimization as needed)
  • Compliance with the client organization’s preferences
  • Brand scope and complexity
  • Variety in language levels
  • Translated content leveraging
  • Consistency requirements

Management

  • The constant influx of projects of varying scale, from minute to immense
  • Unexpected and emergency demands
  • Project planning and deadlines
  • Crises within client organizations
  • Input and feedback from multiple sources
  • Multiple versions and updates
  • Complex validation and approval cycles

Industry

  • The shifting industry context
  • Intense competition
  • Multiplicity of products and services
  • Target audience diversity
  • Time-to-market requirements
  • Regulatory changes
  • Socio-economic development challenges
  • Public policy/security issues

PROFESSIONAL-GRADE EFFECTIVENESS

Capacity and availability

The capacity and availability to ensure you receive the full translation support you need for your major strategic projects and during peak periods.

KNOWLEDGE OF THE INNER WORKINGS

An intimate grasp of the telecommunications and IT industries’ inner workings: tight deadlines, critical input from internal and external stakeholders, and more. There is no margin for error, and our team knows how to play its role.

Optimal management

Optimized management of all your original and translated content, with a view to maximizing:

  • Information and terminology consistency
  • Translated content leveraging
  • Efficiencies and savings
  • Security and confidentiality

SECURITY AND
CONFIDENTIALITY

When it comes to information security and confidentiality, Versacom has zero tolerance for failure. We are the chosen partner of the largest banks and government agencies, known for their stringent standards. Our comprehensive infrastructures, policies and processes ensure that we can meet any requirement. Our premises are subject to regular inspection by recognized third-party organizations. We also provide the guarantees required by each client along with evidence of our compliance.